The custom urn is an original created for a client. The design is based on the client's specific memories and preferences.
INSPIRATION BEHIND THIS URN:
They were best friends from the second they met. Inseparable and undeniably adorable. They took care of each other and lived 9 lives side by side until one day when Harley went to Kitty Heaven. Their bond so strong, it wasn’t too long before Bones followed – dying of a broken heart – a true and miraculous story of love and friendship.
Estimated Price Range for a custom urn with similar complexity
(Design Fee $250 + Urn $1000)
4" (holds up to 45 lbs)
5" (holds up to 90 lbs)
HOW CUSTOM URN ORDERING WORKS:
Pay a $250 Design Fee to Start
The custom urn process begins with the creation of the design. The $250 fee includes a design consultation and a custom urn design. The design fee applies towards the final price of the custom urn.
Get Your Design Consultation
To create that perfect design, we will call you to talk about your cherished memories, photos, preferences and budget range for the custom urn.
Approve Custom Design & Pricing
Receive a proposal within 2-4 weeks with your custom design & pricing options aligned with your requested budget range.
Please note that if purchasing an urn, all pricing options will reflect a credit for the $250 design fee already paid by you.
Custom Urn Delivered
Receive custom urn in 6-12 weeks from final approval. Free standard shipping included.
Custom urns start at $699 and can range in price widely based on client customization requests.
Pricing is determined by:
The custom urn ordering process begins with the client paying a non-refundable $250 design fee for the creation of a custom design. The design fee includes the design and a design consultation. The client is subsequently provided a proposal within 2-4 weeks with the custom design & pricing options aligned with your requested budget range. Please note that all pricing options reflect a credit for the $250 design fee already paid by you.
We only create a limited number of custom urns every year because we stay booked year-round with advance bookings. Therefore, we encourage our clients to book their design slot by paying their design fee as early as possible.
Here are our typical turnaround times:
2-4 weeks from receipt of requested photos of your pet
Custom Urn Completion
12 weeks from design approval by client.
6-8 weeks from design approval by client. Surcharge applies.
Due to the custom and made-to-order nature of our products, no cancellations, refunds or returns are accepted. We allow exchanges only if the item is defective:
See How I Make People Smile.
Real People. Real Smiles.
Alyson, I got the urn in perfect condition….I LOVE it, it is perfect, beautiful and touching. I’m happy to have it to house his remains as well as to look at, as each side of each urn is so glorious and brings back wonderful memories. Tucker’s passing still remains hard, but I believe it always will be as I didn’t have the ability to grow old with him and say my gradual goodbyes. But having this fantastic, personalized reminders of him is just more perfect than I can properly express. You helped make it easier and more dignified.